ChiliPad Bed Temperature Control System Review

Pros: Warms quickly and well, fits on the bed nicely, easy to clean

Cons: Clicks all night long, display is really bright in the room, does not cool adequately, remotes drain batteries quickly, does not easily fit under bed, poor customer service

My husband purchased the Chilipad for me 6 months ago.For medical reasons, my husband needs a humidifier in the bedroom which makes me very warm.We thought a cooling mat would be perfect and allow us to sleep comfortably in the same room.Upon unpacking it, we noticed that the display on one of the units had a black spot on it that made the display difficult to read.We went ahead and set up the unit to see how effective the pad is.We could easily feel it quickly warm up, but the cooling was less noticable.I thought that maybe once I was under covers and sleeping it would be more noticable.It wasn't.I had the temp set to 68 all night and was still warm.It was the same night after night.On top of that, my remote would go through a set of batteries every week even though I rarely changed the temperature.I used it mainly to turn the unit on and off.Add that to the fact that the unit does not slide easily out from under the bed, and I couldn't see what temp the unit was set to anyway because of the big, black spot on the display, and it became worthless.

At the time, the website for Chili Technology said that there was a 90 satisfaction guarantee, but did not say that you had to purchase from their website for it to be applicable.Since the Brookstone price was slightly cheaper, we purchased from them.After we decided the product did not satify our needs, we were told that the guarantee only applied if we purchased from the Chili Technology website - something that is NOW advertised on there.

We were then promised that the company would call us back in 3 months and offer an exchange for the newer units which cool down to 46 degrees.It's been 6 months, the unit is advertised on their website and still no call.

The pad had been on our bed unused all summer, but now that it's cooling down outside, my husband wanted to use the warming feature.His remote drained the batteries in a week as well.So once again it will sit unused.Only because my heart can't take the idea of throwing away a $1000 piece of junk.

If you want heat, buy an electric mattress pad.It's cheaper, doesn't click all night long, doesn't need to be refilled with water, and doesn't need new batteries in the remote every week.

UPDATE: Still no call a year after purchase from customer service.I was using this with the sleep timer to warm my bed over the winter.I went to turn it on last night and my unit will not work.The power light is on, but pressing buttons on the unit or using a remote with fresh batteries does nothing.If I could move this to a one star review I would.It is now a completely worthless device.

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Product Description:
In most cases, temperatures above 75 degrees F and below 54 degrees F will disrupt sleep, but even sleep researchers fail to agree on the perfect temperature for a restful night's slumber. Enter the ChiliPad bed temperature control system, an innovative mattress-top sleeping pad that cools or heats the bed depending on your sleeping preferences. As a result, you can find an ideal temperature whether you prefer a slightly cooler mattress--usually recommended for better REM sleep--or a warmer mattress, a must when the mercury outside drops. The ChiliPad is adjustable from 68 all the way to 118 degrees F, with an intuitive wireless remote handling the temperature variation in 1-degree increments.


Larger ChiliPads offer dual-zone coils with independent temperature controls.Technology
ChiliPad technology uses water instead of air to generate a wide range of in-bed temperature adjustments. Similar to the semiconductor technology that cools your computer, water passes by the chip and, depending on the direction of electron flow, the water is cooled or heated. The water then flows through the soft coils in the mattress pad to actively adjust the temperature of the surface at a fraction of the cost of air conditioning or heating. The motor is virtually silent (under 45 decibels) and fits under a standard bed frame.


ChiliPads are available in all standard mattress sizes.Sizes and Zones
The ChiliPad is available in such mattress sizes as twin, twin XL, full, queen, California king, and king. The queen and king sizes are also available with dual-zone coils, which allow you and your partner to sleep at different temperatures, with independent motors and controls that vary between 63 and 100 degrees F. At last, both partners can sleep comfortably without disturbing the other.
The ChiliPad is sold with a three-year manufacturer's warranty.

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